Call us! 01803 868 608
Do you have a minimum order?
The minimum cut on fabrics and haberdashery is 25cm, thereafter you may have whatever you need. The minimum price for mail order is £5 plus postage (£8.50 presuming it will go as a large letter).
I’m looking for something in particular but can’t find it.
We have categorised our dress fabrics into groups we believe most logical. Use the category list on the left to refine your choice or make further refinements using the popular tags (organised alphabetically below the category list). You can also refine by price or search for particular keywords (such as a code number, a colour or a particular pattern or weave) using the SEARCH FABRICS box. Despite the computer’s superior organisation skills it is not infallible, if in doubt call us and ask a member of staff (who, unlike the computer, can see into the depths of our cavernous store room)
How do I obtain samples?
Please refer to the instructions on our swatch service page. It is important you enclose the right size stamp and give us as much information as you can about what it is you are looking for (we can’t swatch everything). Our staff are knowledgeable and helpful, so please ring and talk to them if you need advice.
How do I order?
Please call us on 01803 868608 (+44 1803 868608 from overseas) with your orders. We can take card details over the phone or you can arrange with us to pay by PayPal. We strongly recommend you employ our swatch service to obtain samples as fabrics can not be returned once cut (unless faulty).
How much will the postage cost?
We post most parcels using Royal Mail First Class delivery, the cost is worked out according to the weight and volume, we then have to add VAT. As a guide, most parcels cost £5.65, very small parcels can go as a large letter (£3.50) Heavier and over sized parcels that need to go by courier usually cost around £15.00.
UK Parcels over £100 in value will be a maximum of £5.65, UK Parcels over £200 in value go free
Do you post overseas?
Yes, we do. We post all over the world. All of our prices on the website include 20% VAT which if you are an overseas resident you do not pay and will be deducted at the checkout – if you divide our retail price by 1.2 you will get the price you pay. You will usually be charged import duties and customs fees on delivery. The cost of postage is dependent on weight, volume and destination. As a guide European parcels usually cost in the region of £15 – £18 but the price can get high on heavier packages.
We can only post parcels overseas to addresses that tally with the payment details.
Are my personal details safe with you?
How quickly will I receive my order?
We pride ourselves on our speedy, efficient service. 99% of orders placed in the morning of a week day will be sent out on the same day by first class delivery, so you often receive your goods the next day. If your order is truly urgent talk to us about timed and tracked services. Sample requests are also dealt with and posted on the same day.