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Terms and Conditions

  1. All orders placed with Stone Fabrics on the website will be subject to acceptance in accordance with these Terms & Conditions.
  2. We strongly recommend that you obtain sample swatches to ensure the fabric weight, colour, print and handle is as desired.
  3. Fabric swatches cannot be returned for a refund. Please note that samples are provided to aid choice, and that their measurements are approximate. If errors are found in labelling the customer will be advised before purchase.
  4. Most goods are of limited availability and once sold cannot be repeated. We will endeavour to provide alternatives if desired.
  5. We make every effort to ensure that the products we supply through our website correspond as closely as possible to those shown on the website but cannot guarantee that they will be exactly the same.
  6. Colours may vary from those depicted depending on the setting of your monitor, software or printer.
  7. Fabrics which are made from natural products have natural characteristics such as slubs and other irregularities in the yarns which are not weaving faults. These are not treated as defects.
  8. We ask that you check the condition of your purchase immediately on receiving it, and before using it, as we cannot accept the return of items deemed to be faulty once they have been cut or used.
  9. Any faulty or defective product must be returned within 5 working days from date of delivery. You must inform us prior to despatch your intention. Replacements will be made where possible, if not available a full refund including postage shall be granted.
  10. Refunds will be made within two days upon receipt of returned goods.
  11. Sound products that have been made to order to your specification or cut length fabrics cannot be returned. Where colour match is important we strongly recommend you use our swatch service.
  12. Any measurements given on widths and sizing are approximate.
  13. Once an order has been placed, an acknowledgement email will be sent to you detailing the products you ordered.
  14. All prices are in Pounds Sterling and are inclusive of VAT at the current rate. Payment can be made by credit or debit card. The card must be yours with a valid UK address. All cardholders are subject to validation checks and authorisation by the card issuer.
  15. All deliveries are to main land U.K. only.  For orders to be delivered overseas you are requested to call on +44(0)1803 868 608
  16. Most orders are despatched within 24hrs of order by first class post unless otherwise advised. If you require a guaranteed delivery service you must specify at time of order.
  17. In the unlikely event that your goods are not delivered within the expected timescale, please contact us immediately and we will investigate the issue and aim to resolve it as quickly as possible. Items sent by Royal Mail’s standard First Class delivery service will be deemed lost only when 28 or more working days have passed since the item was due to be delivered. Items sent by Royal Mail’s Special Delivery delivery service will be deemed lost only when 10 or more working days have passed since the item was due to be delivered.
  18. We carry the risk of loss or damage to products until you receive them.
  19. Information contained in this website is for general information purposes only. The information is provided by Stone Fabrics and whilst we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability in respect of the website or the information, product services or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.
  20. We reserve the right to modify or withdraw temporarily or permanently this website with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
  21. The website and its contents are provided “as is” and without representation, term, condition or warranty of any kind either expressed or implied (and whether implied by law, custom or otherwise) in respect of the website and / or its contents we claim all representations, terms, conditions and warranties including but not limited to as to satisfactory quality merchantability fitness for purpose title and non-infringement of intellectual property rights to the fullest extent permissible under applicable law we disclaim any and all warranties of any kind, whether expressed or implied, in relation to the products.  In addition we exclude any representations or warranty that the information and / or facilities accessible via this website are accurate, complete or current or that the website will be free of defects including but not limited to viruses or other harmful elements.  The user of the website assumes all costs and risk arising as a result of the use of the website.  We will use reasonable endeavours to verify the accuracy of any information on the website but we make no representations or warranty of any kind express or implied in relation to its accuracy regarding the contents or availability of the website or that it will be free from errors or that the errors will be corrected or that the website or the server are free from viruses or represents the full functionality, accuracy, reliability of the website.   We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability whatsoever for any loss or damages of action taken in reliance or material or information contained on the website.  Nothing in terms and conditions in any way limits our liability for death or personal injury caused by our negligence or by fraud.
  22. We shall not be liable for any economic loss including without limitation of profits, revenue, business, contracts, management time, data or anticipated savings nor for any loss of goodwill or reputation nor for any indirect loss whether arising in contract or tort including negligence or pre-contractual or other representations except for fraudulent or negligent misrepresentation or otherwise even if advised of the probability of such damage or where it was foreseeable. Except in the event of death or personal injury no eventual liability under these terms and conditions exceed the amount paid or payable by you for the products or goods. This does not affect your statutory rights as a consumer nor does it affect your rights of cancellation.
  23. We shall take all reasonable precautions to keep the details of your order and payment secure except where we are negligent we cannot be held liable for any loss caused as a result of unauthorised access to information provided by you.
  24. The website and its contents is the copyright of Stone Fabrics © 2012 All rights reserved.  Any redistribution or reproduction or part or all of the contents in any form is prohibited other than the following:-
  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use but only if you acknowledge the website as the source of the material
  • You may not accept without express written commission distribute or commercially exploit the content.  Nor may you transmit or store it in any other website or form of electronic retrieval system.